The Only End-to-End Software for
- Memberships
- Reservations
- Ticketing
- Private Events
- POS
- Branded App
- Website
- AI Assistant (text, call, business analytics)
4 core industries we serve
Private Clubs
Private Social & Business Clubs
Hospitality
Restaurants, Speakeasies, Bars, Wine Salons
Golf & Racquet
Golf Sims & Mini Golf, Tennis, Pickleball, Padel, Squash
Music Clubs
Music & Show
Our average customer increased their revenue by more than 2.5X
Real Life Examples
The Fairfield (Fort Wayne, IN)
Game-changer! The software runs flawlessly—bookings, memberships, and payments all in one place. My golf sims, bowling and barrel lounge run smoothly. It took me just 5 minutes to train my staff of 37 people!Nathan Newport
Owner
El Vecino, Ariete (Miami, FL)
This platform transformed our operations—reservations, loyalty, and analytics in one dashboard. Staff love it, and guests notice the difference.Georgia Lightowler
COO
Stockholm Society (West Palm Beach, FL)
Elegant, powerful, and effortless. Members love the digital passes, and I love the automation. Finally, software that fits our brand’s luxury.Marcus Jaghammar
GM
Flying Scotsman (Norwalk, CT)
Incredible system! It makes membership signups and renewals a breeze. Makes ticketed event sales seamless, we are sold out always. It’s like having a secret weapon.Adam Heron
Owner
Oak Wine & Spirits (Waterford, WI)
Perfect for us—membership renewals, events, and tasting invites are now automated. Our members feel special, and our team saves hours weekly.Julia Reynolds
GM
Build your legacy with PassFactory
The Only End-to-End Software for
- Memberships
- Reservations
- Ticketing
- Private Events
- POS
- Branded App
- Website
- AI Assistant (text, call, business analytics)
Main features
01
Membership Management
- Custom tiers, initiation fees & renewal intervals
- Member dashboards & check-ins
- Booking privileges and restrictions
- Member discounts
- Benefit & perk redemption tools
02
Ticketed Events
- Sell tickets for dining, shows, tastings & parties
- Digital tickets with QR codes
- Scannable by any camera-enabled device
- Member-only and public pricing options
- Cancellation deadline settings
03
Reservations
- Online reservations
- Bespoke booking embedded on your own website
- Floor plan functionality
- Full customer ownership — no shared marketplace
04
Private Events & Buyouts
- Custom inquiry forms for buyout events
- Space buyout booking flows
- AI automation for buyout inquiries
- Private dining, receptions, parties & group events
05
AI Assistant
- 24/7 booking communication
- Handles reservations, cancellations & modifications
- Recognises guests by phone number
- Greets members by name
- Unlimited simultaneous conversations
- Custom assistant name & communication reporting
06
CRM & Marketing
- Bulk email and CRM tools
- Member communication & promotions
- Smartlinks & Tree Link pages for social media
07
Website Builder
- AI-assisted design, hosting & maintenance
- SSL & Cloudflare security
- DNS configuration support
- Full branding customisation
08
Branded Mobile App
- Apple & Android app
- Client logo and company name
- Custom colors, fonts, sizes & templates
09
Digital Door Unlocking
- Mobile-based access tied to membership or booking
- Keyless entry via app for members & ticket holders
- Real-time permission management (grant / revoke)
- Audit trail for security and compliance
10
POS & Inventory Management
- Full point-of-sale for food, drinks & merchandise
- Inventory tracking with low-stock alerts
- Menu & product management with real-time updates
- Sales reporting & revenue analytics
- Unified data across bookings, memberships & tickets
11
Payments & Revenue
- Online payments for memberships, tickets & events
- Admin fee option to offset processing costs
- Revenue capture across all booking types
12
Guest Experience
- Digital passes, tickets & mobile check-ins
- Member-specific access and perks
- Branded end-to-end booking experience
