The Only End-to-End Software for
- Memberships
- Reservations
- Ticketing
- Private Events
- POS
- Branded App
- Website
- AI Assistant (text, call, business analytics)
4 core industries we serve
Our average customer increased their revenue by more than 2.5X
Real Life Examples
The Fairfield (Fort Wayne, IN)
Game-changer! The software runs flawlessly—bookings, memberships, and payments all in one place. My golf sims, bowling and barrel lounge run smoothly. It took me just 5 minutes to train my staff of 37 people!Nathan Newport
Owner
El Vecino, Ariete (Miami, FL)
This platform transformed our operations—reservations, loyalty, and analytics in one dashboard. Staff love it, and guests notice the difference.Georgia Lightowler
COO
Stockholm Society (West Palm Beach, FL)
Elegant, powerful, and effortless. Members love the digital passes, and I love the automation. Finally, software that fits our brand’s luxury.Marcus Jaghammar
GM
Flying Scotsman (Norwalk, CT)
Incredible system! It makes membership signups and renewals a breeze. Makes ticketed event sales seamless, we are sold out always. It’s like having a secret weapon.Adam Heron
Owner
Beau (Santa Barbara, CA)
Perfect for us—membership renewals, events, and tasting invites are now automated. Our members feel special, and our team saves hours weekly.Tiffany Michele
GM
Build your legacy with PassFactory
The Only End-to-End Software for
- Memberships
- Reservations
- Ticketing
- Private Events
- POS
- Branded App
- Website
- AI Assistant (text, call, business analytics)
10 modules, one platform
Main features
Turn on what your venue runs on. Every module below is priced on the same ladder - take one, take them all.
01
Memberships
Sell and run memberships, from the application to the house account.
- Individual and Family
- Corporate membership with seats management
- Initiation Fees
- House Accounts
- Minimum spend
- Applications and Direct Signup options
- Member Portal
- Automated member privileges, reservation priorities
- Automated reservation pass redemptions
- Digital door unlock
- Roll over and do not roll over options
02
Reservations
Take bookings for every kind of space you have.
- Cancellation deadlines, member and public pricing, booking privileges
- Tables
- Tee times
- Bays
- Courts
03
Ticketing, Classes, Services
Sell events, classes, and camps. Your guests pay no ticketing fee.
- Advanced settings: cancellation deadlines, member and public pricing, booking privileges, and more
- Staff/coach availability hours
- Free for your customers, they pay no ticketing fee
- Ticketing of any events
- Private and group classes
- Camps
- Digital tickets with QR, scannable by any camera enabled device
04
Private Buyouts
Turn buyout inquiries into booked events instead of a full inbox.
- Buyout events inquiry custom web forms
- Buyout bookings AI automations
- Buyouts management and tracking
05
POS & Inventory
Ring up food, drink, and retail on the floor.
- Backoffice, analytics, inventory
- Front office sales
- Kitchen and bar
- Gift cards: digital and plastic
06
Your Apple & Android App
Your venue in both app stores, under your own name.
- Apple and Android branded mobile app
- With your logo and company name
- Branding of all your pages: choose colors, size, fonts, and design templates
- This module requires full package deal purchase
07
Website Builder
A site we design, host, and keep running.
- AI tools
- Design
- Maintenance
- Hosting of your website
- SSL (security) certification
- Cloudflare security
- DNS configurations
- Anything you need with website building & maintenance
08
CRM
Stay in touch with members and leads without leaving the platform.
- Bulk emails
- Individual email
- Text and email automated reminders
- Apple, Google and Outlook calendars integrations and automated event adding
- Leads generation and tracking
09
AI Assistant for your customers
Answers the phone and replies to texts, around the clock.
- AI Assistant text and call for your guests
- 24/7, never miss a booking
- Unlimited simultaneous communications
- Recognizes customers per their phone number
- Greets your members by their name
- Reservations, cancelations, modifications
- Custom pick your assistant's name
- Detailed reporting on each communication duration
10
AI Business Assistant
Ask your own business questions in plain language.
- Integrations with Claude (Anthropic) and OpenAI ChatGPT
- AI Analytics about your business trends
- AI manuals and how to does
- AI Reporting
Integrations & Partners
- ClaudeAI tools
- ChatGPTAI tools
- Google MapsLocation
- CloudflareDNS & security
- Amazon Web ServicesCloud infrastructure
- StripePayments
- Google CalendarScheduling
- Apple CalendarScheduling
- TwilioSMS & calls
- SendGridEmail delivery
35+ other integrations, including door unlock systems
